VCom / Run the store

Build a customer database you own

VCom's CRM keeps customer records, leads, follow-ups and tasks connected to the store.

Build a customer database you own with VCom

The problem: customer database for shop

Most small shops cannot tell who their repeat buyers are, so they cannot thank them, follow up or bring them back.

Why it happens

Customer details sit in phone contacts, chats and paper bills, never in one list.

Try VCom free for a month — no payment today.

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How VCom helps

VCom's CRM keeps customer records, leads, follow-ups and tasks connected to the store.

Customers and follow-ups

Customer records, leads, deals, follow-ups, tasks and pipelines so no enquiry is forgotten.

Leads, chat and inbox

Website leads, visitor chat and a shared inbox with notifications for support follow-up.

Marketing workspace

Campaigns, landing pages, content, email tools and outreach with performance tracking.

Module availability depends on your active plan and required configuration.

Go live in three steps

  1. Create your store preview

    Enter your name, WhatsApp number, store name and a password. Your private preview and workspace are created together.

  2. Choose a theme and add products

    Pick a theme, add products and collections, and connect your own domain if you have one.

  3. Go live and manage from one workspace

    Run orders, customers, stock, billing and marketing from the connected workspace. Decide on a plan before the free month ends.

Simple pricing in rupees

Start with a 1-month free trial. Continue only if VCom works for you.

Monthly

₹499 / month

Pay month by month after the free month. Stop whenever you want.

Annual

₹4,491 / 12 months

Pay for 9 months, get 3 free (about ₹374 a month).

Both plans include your own domain on VCom DNS, 1,000+ themes, products, orders and a WhatsApp button. Prices in INR; taxes may apply.

Questions about customer database for shop

Can staff see customer records?

Yes, with role-based access. The owner decides which staff users can see what.

Can I use my own domain?

Yes. If you already own a domain, you point it to VCom DNS. You can also start on a yourstore.vcom.designanddevelopment.in address.

Do I need a developer to set up VCom?

No. You create the store from the signup form, pick a theme and add products yourself. The D&D Technology team is available on WhatsApp if you get stuck.

Your store, your brand, one workspace. Start with a free month.

Start free month